Terms & Conditions

Health & Vaccinations

On arrival, owners must produce an up to date annual booster vaccination certificate, which includes kennel cough, given a minimum of 14 days prior to boarding.
Unfortunately, we are unable to board any dog without proof of vaccinations.
No dog will be accepted unless in good health.  If, on arrival, the health of any dog is causing concern, the management of Barton Lodge reserves the right to refuse admission.
The management reserves the right to refuse admission to any dog who is showing signs of aggressive behaviour.
Details of any behavioural problems must be written on the admissions form and discussed with the management prior to booking. Any destructive behaviour causing damage to kennel property will be charged to the client.
Any dog requiring veterinary attention in the opinion of the management will be taken to your own Vet, if local within 10 miles, during opening hours.  Out-of-hours or non-local clients will be treated by Pinfold Vets, East Leake. Owners will be liable for all consultation, treatment and travel costs.  Payments made on your behalf by Barton Lodge management must be paid for in full before the dog can be released.

Belongings

Everything your dog requires for their stay here is provided.
We understand that dogs may enjoy the comfort of familiar items during their time away from home. We ask for your co-operation in limiting the amount of belongings you send with your dog to a few favorite items (toy, blanket) which are CLEAN and labeled with your dog’s name and that can be laundered and/or sanitized daily.
Please be aware we cannot accept any liability for loss or damage to personal belongings.
All dogs must have a collar – no choke chains please.
No dog will be released until payment is received in full.
Fees are charged on a daily rate, which includes the day of arrival. All prices include VAT.
Payment may be made by cash, card or bank transfer.
Any cancellation of a booking not notified within 48 hours of commencement of the booking will be liable to a payment of 50% of the total booking value.
A customer failing to honour a booking without notification will be liable for payment in full.
Any dog not collected within 7 days of the departure date will be dealt with at the discretion of the kennel management.  The owners will be liable for all cost incurred.
By leaving your dog to board with us, you are agreeing to our terms and conditions.